Regulations

We are regulated by the Financial Markets Authority. This means we meet code of conduct requirements in prioritising clients' interests, exercising care, diligence and skill and meeting standards of ethical behaviours.

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Reforming Financial Services

The Financial Markets Authority (FMA) is effectively legislating against legacy practices which have not always been in the clients best interests.

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Advisers' Legal Duties and Standards

Licensed advisors in New Zealand must meet legal duties to meet standards of competence, knowledge and skill.

Adhering to high levels of competence, financial knowledge and having our clients' best interest at heart is part of our DNA.

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We are free, without fear or favour, to act in our clients’ best interests.

Conflicts of interest are a major concern in the advisory space, and those who have conflicts need to declare how they manage them. Historically, conflicts of interest have compromised advice.

We have none.

INDEPENDENT

We are independent financial planners focusing on Investing.

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COMPLAINTS HANDLING & DISPUTE RESOLUTION

Contact Us

All Financial Services are required to have a Complaints Handling & Dispute Resolution procedure and an external disputes resolution scheme. Call us or email us.

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Disputes Resolution Scheme

If we cannot resolve the complaint you can contact our Disputes Resolution Scheme who will provide a free and independent dispute resolution service that will seek to investigate or resolve your complaint if we have not been able to do so.